Meet Pata

A game-changer for UK pet care businesses.

How can pet care pros cut down on admin, promote their business, and reduce no-shows—all without adding more stress to their day?

We sat down with Ruben Goncalves and Edward Lea, the co-founders of Pata, to find out how their booking platform is helping pet professionals simplify their workload and grow their businesses.

Q: How did you come up with the idea for Pata?

Ruben: Both Ed and I are pet parents, so we often engage with pet care professionals. And what we’ve noticed is that many of them were only taking bookings via phone calls and texts, while also booking in my cat Noty using paper diaries.

Edward: I’ve asked the pet groomer I went to with my dog whether there are any platforms for pet professionals similar to beauty salons software – and got a response that the existing options were either too complicated, low-quality, or ridiculously expensive. 

Ruben: That’s when we realised there was a huge gap in the market for a simple, affordable, and reliable booking platform designed specifically for pet care businesses. Similarly, there were no solutions allowing pet parents to find, book and manage all their pet care appointments in one place. So that’s why we’ve created Pata!

Q: How does Pata help pet care businesses?

Ruben: Pata helps pet care professionals to simplify their day to day. With online bookings, automated reminders, and upfront payments via PataPay, businesses can reduce no-shows and get paid faster. All appointments, client info, and payments are stored in one secure platform, making admin easier. Plus, Pata’s marketplace helps attract new clients looking for local pet care services.

Edward: One of the biggest reasons pet care pros love Pata is its no-subscription model. There are plenty of small independent pet businesses out there, and we wanted to support them by eliminating the subscription fee – Pata only takes a small commission on transactions processed through the platform. Another thing users appreciate is how incredibly easy the platform is to use. Even those who aren’t tech-savvy find Pata intuitive, making it a great solution for both pet professionals and their clients.

Q: What’s next for Pata?

Edward: Since both Ruben and I come from tech backgrounds, we always make sure that our team quickly takes action on existing clients’ feedback and constantly improves the platform. Pata also has a lovely customer support team who is always there for you. Our mission is to make Pata the go-to booking platform for UK pet care professionals — offering all the essential features without unnecessary complexity.

Ruben: We truly listen to our users because we want Pata to be a platform built for pet care professionals, with pet care professionals. So, whether you’re a new business looking to grow or a well-established one trying to simplify admin, Pata is here to support you every step of the way.

Have a question about the platform for Ruben or Ed? Scan the QR code to book a free demo or email us to learn more!

Website: https://pata.pet/business Email: info@pata.pet